Cave Bits: Uncovering Website Analytics

SaaStrophe Series: The Silent Fall and the End of Ads by Adam Holmgren @ Fibbler

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🚀 Key Takeaways:

  • Why cutting non-clicking campaigns can backfire
  • The unseen role of brand awareness in driving long-term results
  • How to make marketing decisions when attribution data falls short

Join us for a real-world reminder that marketing isn't always about instant gratification—it’s about playing the long game, even when the numbers don’t tell the full story.

Travel with me back in time to the good old days of pre-recession marketing, when budgets flowed freely, LinkedIn Ads ran smoothly, and nobody questioned attribution—because everything just xworked. But then, the recession hit, and the game changed overnight.

In this episode, I share a cautionary tale from my digital marketing days: what happened when we shut off LinkedIn Ads after realizing the clicks weren’t turning into revenue. At first, it seemed like the right move—cutting waste, reallocating budgets. But months later, the unexpected happened: website traffic plummeted, leads dried up, and brand visibility took a nosedive.

Listen as we unpack the hidden value of brand awareness, the limits of attribution, and the hard lesson we learned: not everything that matters can be measured.

The Silent Fall and the End of Ads by Adam Holmgren

Let me fire up my time machine and briefly take you to the peaceful years of pre-recession marketing. Back then, I was in digital marketing, and LinkedIn Ads campaigns were running like a well-oiled machine.

Every quarter, the business was hitting new highs. The sales team was closing deals left and right, and the CEO was happily approving budgets without a second glance.

We all knew the playbook: invest heavily in LinkedIn Ads, build that brand presence, and let the leads roll in. It was almost too easy.

Then the recession hit.

Suddenly, the free-flowing budgets turned into drips. Sales cycles stretched from weeks to months, and the once-eager B2B buyers became elusive.

As the company tightened its belt, the questions started rolling in. The kind of questions you dread as a marketer, the ones that keep you up at night.

The CEO called me into his office one afternoon, the worry lines on his face deeper than I’d ever seen. He leaned forward, hands clasped, and asked the question I’d been avoiding: “What exactly are we getting from these LinkedIn campaigns?”

My stomach dropped. Sure, we’d been spending millions on LinkedIn Ads, but in the good times, nobody cared to ask about attribution. The business was booming, so who cared where the leads were coming from? But now, every dollar was under scrutiny, and I was suddenly being asked to justify a budget line that looked more like a black hole than a gold mine.

So, I did what any good marketer would do: I dug into the data. Hours turned into days as I sifted through reports, metrics, and analytics dashboards. Finally, the cold, hard truth emerged—only 10 leads had come directly from clicking on our LinkedIn Ads in the last quarter. And the kicker? Not a single one had turned into revenue.

My heart sank. There was no way to sugarcoat this. I had to face the music and present the findings to the CEO. The decision was swift and brutal: we were cutting off LinkedIn Ads entirely.

At first, everything seemed fine. We trimmed the fat, shifted budgets, and tightened our belts. But then, something strange happened. A few months after we killed the campaigns, the company’s results started to nosedive. Website traffic plummeted. Inbound leads dried up. Even our brand search volume—a metric that had been steadily climbing for years—started to tank.

It didn’t take long to connect the dots. People might not have been clicking on our LinkedIn Ads, but they were definitely seeing them. The ads were doing their job in the background, building brand awareness, driving interest, and keeping us top of mind for when decision-makers were ready to buy.

Without those ads, it was like we’d turned off the lights in the middle of a crowded room. Nobody was paying attention to us anymore.

The lesson was painful but clear: not everything that counts can be counted. Attribution is messy, imperfect, and often misleading. Sometimes, the real value of a marketing campaign isn’t in the clicks or the direct leads, but in the brand presence it builds, the trust it fosters, and the long game it plays.